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From Blank Slate to Best Practice: Introducing the Demiton Intelligent Onboarding Wizard

From Blank Slate to Best Practice: Introducing the Demiton Intelligent Onboarding Wizard

By Justin Trollip, Founder of Demiton on 1 July 2025

product development
onboarding
user experience
GRC
compliance
SaaS
product-led growth

For most software, the journey starts with a blank screen. You sign up, log in, and are presented with an empty dashboard and a sea of configuration menus. The implicit message is: "Welcome. Now, go to work." For a GRC platform, this "work" often involves weeks of manually building forms, defining user roles, and uploading procedures before you see a single drop of value.

At Demiton, we believe this model is fundamentally broken. A compliance platform should be an expert partner from the first click, not an empty toolbox.

Today, we're shipping a major update that delivers on that belief: the Demiton Intelligent Onboarding Wizard.

The Problem: The "Time-to-Value" Gap

The biggest challenge in adopting any new compliance software is the gap between signing up and actually using it for daily operations. This "Time-to-Value" gap is filled with friction:

  • Uncertainty: "What forms do I even need for ISO 9001?"
  • Manual Effort: "Now I have to manually create user groups for my QA and Engineering teams."
  • Configuration Paralysis: "Which documents are essential versus nice-to-have?"

We decided to eliminate that gap entirely.

The Solution: A "3-Click Compliance System"

Our new onboarding wizard is designed to do the heavy lifting for our customers. When a new organization signs up and selects the standards they need to comply with—like ADR, FSSC 22000, or ISO 45001—our system now does the rest.

With a single click on the "✨ Generate My Compliance System" button, Demiton's new provisioning engine automatically builds out a complete, best-practice workspace.

What gets created?

  • A Full Document Library: We instantly populate their account with essential ControlledDocument templates, from a "Company Quality Policy" for ISO 9001 to an "ADR Test Report" template for our automotive clients.
  • A Suite of Digital Forms: Critical FormTemplates like "Corrective Action Reports," "CCP Monitoring Logs," and "Hazard Identification Checklists" are created and ready for immediate use by operators.
  • Smart User Groups: We pre-configure logical UserGroups like "QA & Compliance Team," "Engineering Team," and "Management Review," complete with descriptions of their responsibilities.
  • Pre-defined Workflows: Behind the scenes, we link all this content to our new workflow engine, setting up the approval processes required by each standard.

The Result: From Zero to Audit-Ready in Minutes

The outcome is transformative. A process that used to take days or weeks of consultation and manual setup is now completed before the user has even finished their first cup of coffee.

The only thing left for an administrator to do is to go into the pre-configured user groups and assign their team members. From that moment on, their compliance system is not just "set up"—it's operational.

This isn't just a new feature; it's a fundamental change in our philosophy. We're not just providing a tool to manage compliance; we're providing a pre-built, expert compliance system that happens to be delivered through software. This sprint, which spanned everything from fixing gnarly Dataverse integration bugs to architecting this new provisioning service, was entirely focused on delivering this immediate, tangible value.

Our mission is to turn compliance from a source of stress into a controllable asset. This new onboarding experience is a massive step toward making that a reality for every single one of our customers.


Ready to see how fast you can get your compliance system running? Start your free trial and experience the wizard for yourself.