1. Introduction
Welcome to Demiton. We are the essential compliance layer for companies running on Microsoft Dynamics. This Privacy Policy explains how Demiton ("we," "us," or "our") collects, uses, and discloses information about you when you use our website, platform, and services (collectively, the "Services"). We are committed to protecting your privacy and handling your data in an open and transparent manner.
2. Information We Collect
We collect information in a few different ways:
- Information You Provide to Us: This includes information you provide when you create an account, fill out a contact form, request a demo, or communicate with us. This may include your name, email address, phone number, company name, and job title.
- Customer Data: When you use our Services, you and your users may upload or input compliance documents, audit evidence, product data, and other business information ("Customer Data"). You own your Customer Data. We only process it as directed by you to provide the Services.
- Usage Data: We automatically collect information about your interactions with our Services, such as IP address, browser type, pages visited, and features used. We use this data to improve our platform and ensure its security.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services.
- Process transactions and manage your subscription.
- Communicate with you, including sending service-related announcements and responding to your inquiries.
- Ensure the security and integrity of our platform.
- Comply with legal obligations and enforce our terms.
4. How We Share Your Information
We do not sell your personal information or Customer Data. We may share information under the following limited circumstances:
- With Your Consent: We may share information with your consent or at your direction.
- With Our Partners: Our go-to-market model is channel-led. If you were introduced to us by a certified Demiton Implementation Partner, we may share necessary information with that partner to facilitate the implementation and support of your Services.
- Service Providers: We work with third-party service providers for hosting, infrastructure, and payment processing (e.g., Google Cloud, Stripe). We provide them only with the information necessary to perform their services.
- Legal Compliance: We may disclose information if required by law, subpoena, or other legal process.
5. Data Security
We implement robust technical and organizational measures designed to protect your information from unauthorized access, use, or disclosure. This includes encryption, access controls, and regular security assessments. However, no system is impenetrable, and we cannot guarantee the absolute security of your information.
6. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: [Insert Your Contact Email, e.g., privacy@demiton.io]